Shipping policy
Last updated: May 17, 2026
Thank you for shopping with Nestierra. We are committed to providing a smooth and reliable shipping experience for all customers. Please review our shipping policy below for important information regarding order processing, shipping times, and delivery details.
Order Processing Time
All orders are typically processed within 2-3 business days after payment has been successfully completed.
Orders are not processed or shipped on weekends or public holidays. If your order is placed during weekends or holidays, processing will begin on the next business day.
Please note that during peak seasons, promotional events, or holidays, processing times may be slightly extended.
Shipping Time
Estimated delivery time is approximately 15-25 business days depending on the destination and local carrier operations.
Please understand that shipping times are estimates and may occasionally be affected by factors outside our control, including:
- Carrier delays
- Customs inspections
- Severe weather conditions
- High seasonal shipping volumes
- Incorrect or incomplete shipping information
Shipping Fees
We offer free standard shipping on most orders over $40 USD.
For orders below $40 USD, shipping fees will be calculated at checkout based on your location and selected shipping method.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.
Please allow several business days for tracking updates to appear after the package has been dispatched.
Lost or Delayed Packages
If your package is lost, significantly delayed, or tracking information has stopped updating for an extended period, please contact us as soon as possible at:
Our support team will work with the shipping carrier to investigate the issue and assist you with a suitable solution.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout. We are not responsible for delays or delivery failures caused by incorrect or incomplete addresses provided by the customer.
If you notice an error in your shipping details, please contact us immediately before your order is shipped.
Contact Us
If you have any questions regarding shipping or delivery, please contact us:
Store Name: Nestierra
Customer Support Email: davidyager4894@outlook.com